The right blend of tech and services.
Guessing shouldn’t be part of your business strategy. With our in-depth reporting tools, you’ll always know the numbers.
Evaluate Each Experience
Call recordings are available on every interaction so you can evaluate and maximize the customer experience.
Our automation technology handles the routine interactions so your staff can focus on more critical tasks.
You’ll Get More Done with Slingshot
Our platform includes many unique features that make using a contact center easy and profitable.
- Detailed customer interactions with recording
- Instantly call or text customers
- Auto-assignment rules when things get busy
- Integrated customer lists to enhance the experience
- Dynamic business profile and customized scripts
- Expert US-based agents
- In-depth reporting and analytics
Know Your Performance
“Slingshot has made things very easy which is fairly uncommon for industry tools. I can dig into the data and know my service level, accuracy rate, and close rate all from Slingshot’s investment in technology and reporting.” — John Crouch, ABC Home and Commercial Services
Omni-Channel Messaging Platform
Text, Call, Email, Web Leads, Chat, Social
Inbound and outbound text and multimedia
Snippets and template responses
Add comments to any interaction
Track conversations between channels
With deep CRM integrations and built-in automation, we can resolve customer needs completely and accurately through the channels they prefer – Chatbots to help qualify, reschedule, or make payments; automated conversion from IVR to text;
new customer scheduling integrated directly into your CRM, and more.
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November 18, 2020
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