The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
April 2, 2021
After voicing his frustration with voicemail and lost leads to a friend in the lawn care industry, Brandon was referred to Slingshot. A 24/7 sales and customer support service for lawn care professionals, Slingshot offered a solution to the voicemail dilemma.
April 1, 2021
While email, chatbots, and other forms of online support have become common channels for providing customer service, inbound calls aren’t going away anytime soon. Larger companies often have generously staffed [...]
March 24, 2021
With dozens of social media platforms constantly competing to capture the most attention, choosing the right platform can feel overwhelming. Just remember: you don’t have to be on them all — only the ones that matter.
March 10, 2021
When spring and summer appointment requests start rolling in, it can be tempting to put every single one on the books. However, overbooking can lead to disaster and dissatisfied customers.
February 4, 2021
The Speed-to-Lead presentation advised members of the lawn industry about innovative ways to measure and maximize the response time to leads in order to increase sales. Speed-to-lead has the potential to be a significant driver of conversion when executed correctly.
January 15, 2021
A great strategy for selling annual services is to develop home maintenance subscription services. Subscription services lock your customers in and give you the opportunity to demonstrate the value of your regularly scheduled service. Once a customer has established a subscription with you, they are much less likely to switch providers if you are offering reliable service.
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