The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

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WorkWave Real Green Acquisition

June 24, 2021

WorkWave Acquires Real Green Systems, Joining Together Two Leading Providers

“This acquisition is something rarely seen. It is two successful, fast-growing, market-leading companies coming together to create something truly special,” said David F. Giannetto, CEO of WorkWave.

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PestPac Webinar

May 7, 2021

Slingshot and WorkWave discuss how the integration of Slingshot’s service and PestPac’s software optimize operational processes and performance while allowing you to enjoy the benefits of a professional CSR team.

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WorkWave Slingshot Acquisition

May 6, 2021

WorkWave Acquires Slingshot, Empowering Customers to Maximize Business Growth

WorkWave®, the leading provider of industry-changing software solutions that enable field service companies to reach their full potential, today announced its acquisition of Slingshot, the field service market leading provider of customer call center software, combined with outsourced sales, lead, and customer response services.

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Abandoned Call Rate Stat

April 12, 2021

There are many ways to implement automation in creating more efficiency in your customer communications and lowering abandoned calls. Upgrading phone systems to prioritize leads based on their requests and getting sales calls to a live agent quickly, can reduce wait times keeping customers on the call.

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Higher Close Rates for Pest Control

April 7, 2021

Pest Awareness Month: Tip #2 Increase Close Rates With Less Work And More Support

Standard business hours ended with the advent of the internet. Today’s consumers expect 24/7 accessibility from businesses large and small. Adding after-hours availability can help elevate your business across the board—ensuring that you’re not missing out on a new opportunity due to timing.

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Pest Control Service Prices

April 5, 2021

Pest Awareness Month: Tips To Enhance Your Pest Control Business This Summer

Simplicity is key when determining which services to offer your customers. Keep in mind the season, your service location, and the market, then create relevant uncomplicated packages for quick sales and satisfied customers.

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Family Pest Business

March 20, 2021

Our Top 6 Favorite Home Services Partner Posts

Our partners showcase their own areas of expertise, with engaging new information and insights we can all learn from. Read on to see why we think some of our partners’ best blog posts are such great reads.

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Pest Control Thriving Business Illustration

March 10, 2021

Pest Control: How to Take Advantage of a Thriving Industry

While the pest control industry has been growing consistently over the past few years, 2020 has amplified its importance as a service industry. This can be attributed to several factors, such as...

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Customer Service Webinar

February 12, 2021

Maximize Your Customer Experience with Voice for Pest and Slingshot: Webinar Recap

Earlier this week Slingshot and Voice for Pest teamed up to share tips and strategies for enhancing the customer experience through their individual services and integrated technology.

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