The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent
Aptive Slingshot Partnership

September 2, 2020

All In With Aptive

Background Headquarters: Provo, UT Locations/Offices: 39 PCT Top 100: #7 (2020) The award wall is getting crowded. Though numerous accolades from “Fastest Growing Company” to “Company of the Year” are [...]

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ABC Home Pest Technician

August 1, 2020

The ABC’s of a Family Business & Successful Partnership

When John Crouch, VP of Customer Relations and Inbound Sales at ABC, was looking for new strategies to differentiate themselves from other home services providers, he sought out solutions for more effective and efficient customer communications. Crouch felt that being available to customers 24/7 was an essential component to staying ahead of the competition.

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Anticimex Logo Neighborhood

July 20, 2020

While it’s been three years since Anticimex began using Slingshot, utilization has doubled over the last 12 months and revenue through Slingshot has tripled, increasing ROI to over 500 percent and almost 10X in some locations. “We’re really excited with Slingshot’s partnership and the growth we’ve experienced. Their team has been efficient in helping us manage challenges with training and turnover. I can’t say enough about how they’ve been an excellent resource as a 24/7 contact center solution,” remarked Brian.

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