The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent

September 23, 2022

How Brandon Rushing Uses Slingshot to Stay Ahead

When Rushing realized how much time his team was spending checking voicemails and missed calls, he realized that they were missing out on too many new leads and opportunities. That’s when he discovered Slingshot, and it has exceeded his expectations—here are the top five reasons why: 

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June 29, 2022

Anytime Pest Elimination Improves Their Work-Life Balance

Anytime Pest Elimination has been helping customers rid their properties of pests since 2012. They have a long-standing reputation for eliminating and resolving stubborn infestations quickly and efficiently and are committed to finding solutions that fit their customers' budgets.

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September 1, 2021

Frontline Expands With a Focus on People and Smart Partnerships

weather the labor shortage storm through investing in their employees, “When we hire someone, I hope that from the moment they start with us to whenever they leave or if they’re still with us years down the road, they're just a better version of what they were before and the experience that they had with us has helped them do that,” explains Bergeron.

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Lawn Care Voicemail Solution

April 2, 2021

Brandon Rushing Lawn and Garden Care: Starting Each Morning Ahead of the Game

After voicing his frustration with voicemail and lost leads to a friend in the lawn care industry, Brandon was referred to Slingshot. A 24/7 sales and customer support service for lawn care professionals, Slingshot offered a solution to the voicemail dilemma.

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Rose Pest Control Client Story

December 2, 2020

“We tweaked and molded processes as we went along. It was a wholesale change from what we’d been doing for eons. From the point of call to the point of first service used to take up to a week, now we’ve got that down to the same day or next day. Slingshot shifted our perspective on that,” recounts Welsh.

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Slingshot Aptive News

November 10, 2020

Today, Slingshot covers as many as 75,000 monthly customer interactions and phone calls for Aptive, and sold over $7.5M worth of annual revenue. Taylor Olson, CEO of Slingshot, states, “Our mission of never missing a lead has been extended to serving every customer need with Aptive, just on a much larger scale. It’s been an incredible partnership from the beginning working together on such explosive year-over-year growth.”

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Client Story Certus Slingshot

November 2, 2020

Certus: Evolving to the Top

Because Slingshot agents are available after hours, weekends and during times of overflow, Certus did not miss a single call or inquiry during the onset of the pandemic. They were able to continue managing the growth of the business, even when not in the office. Coker says her team plans to continue using Slingshot’s support for busy seasons and on weekends, as well as for unexpected crises or power outages. “With Slingshot,” she says, “You’re always covered, no matter what is happening at your physical location.”

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Green Pest Client Story

October 7, 2020

Using Flexibility to Save Time and Boost Culture with Jared Borg at Green Pest Services

As someone who works in the pest control business, you know that positive customer interactions are crucial. In order to succeed and grow, pest control companies need to be available [...]

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Anticimex Logo Neighborhood

October 2, 2020

From Bed Bugs to Big Business: Anticimex Achieves 500%+ ROI

Background Headquarters: Berkeley Heights, NJ Locations/Offices: 43 International Rank: #3 PCT Top 100: #8 (2020) In the early 1930’s Sweden had a big problem: bed bugs. The parasitic pests were [...]

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