The Learning Spot

December 2, 2020

Rose Pest: How The Nation’s Oldest Pest Control Company is Adapting to Today’s Customer Demands

Background Headquarters:Troy, Michigan Year Founded: 1860 # of Clients: 45,675 2020 PCT Top 100: #25  There Can Be Only One… There are many pest control companies that can trace their [...]

November 10, 2020

Slingshot And Aptive’s Partnership Improves Retention And Reaches 500K Customer Interactions

Slingshot serves Aptive Environmental through explosive growth with 100 dedicated agents focused on multiple campaigns, including 24/7, omni-channel sales, receivables, customer service and retention. LEHI, UTAH, November 10, 2020 — Slingshot, [...]

November 2, 2020

Certus: Evolving to the Top

Background Headquarters: Guilford, CT PCT Top 100: #75 # Employees: 65 An Idea Becomes a Company Being the new kids on the pest industry block hasn’t stopped Certus Pest Control [...]

October 7, 2020

Using Flexibility to Save Time and Boost Culture with Jared Borg at Green Pest Services

As someone who works in the pest control business, you know that positive customer interactions are crucial. In order to succeed and grow, pest control companies need to be available [...]

October 2, 2020

From Bed Bugs to Big Business: Anticimex Achieves 500%+ ROI

Background Headquarters: Berkeley Heights, NJ Locations/Offices: 43 International Rank: #3 PCT Top 100: #8 (2020) In the early 1930’s Sweden had a big problem: bed bugs. The parasitic pests were [...]

September 22, 2020

A Strong Projected Growth: Slingshot Helps Open Doors for Certus with Webchat

Jennifer Coker, customer care director of the Pacific Northwest Market for Certus, knows when a company grows and becomes more established, additional support may be needed to keep the momentum [...]

September 14, 2020

Rose Pest Solutions Handles Emergency Calls with Slingshot

Rose Pest Solutions was founded in 1860, making it likely to be the oldest continually operating pest control firm in the country. “We service everything from technical accounts down to the [...]

September 2, 2020

All In With Aptive

Background Headquarters: Provo, UT Locations/Offices: 39 PCT Top 100: #7 (2020) The award wall is getting crowded. Though numerous accolades from “Fastest Growing Company” to “Company of the Year” are [...]

August 1, 2020

The ABC’s of a Family Business & Successful Partnership

Background Headquarters: Dallas, TX Locations/Offices: 7 # of Employees: 215 PCT Top 100: #28 (2020) ABC is a family business. Starting humbly in San Antonio with one small branch specializing [...]