Slingshot Helps Open Doors for Certus with Webchat
Certus shares how they increased web traffic through Slingshot webchat and were able to continue answering calls and serving customers through crises like COVID-19, power outages, and more by using the Slingshot platform.
Rose Pest Solutions Handles Emergency Calls with Slingshot
Rose Pest Solution calls on Slingshot to handle their high-priority calls for the perfect emergency solution. With Slingshot, pest emergencies are immediately taken care of while other less urgent calls are re-prioritized. See how Slingshot works as a 24/7 emergency response pest control solution.
Redefining Pest Control Strategies for 2020
William “Bill” Welsh, VP of Sales and region manager for Rose Pest Solutions and Gui Bergeron, CEO of Frontline Pest Control discuss how they’ve adapted their businesses this year to adjust for the challenges and opportunities brought by Covid-19.
What Today’s Trends Mean for Home Services Providers
Consumer behavior is changing for home services providers at a rapid rate. Discover today’s top trends, the challenges that lay ahead, and the solutions that can lead to a thriving business.
Slingshot Combines Text, Chat, Social, Phone, and Email in its Platform
Slingshot released updates to its customer engagement platform that allows clients to interact with their customers through text, web chat, social, phone, and email for both inbound and outbound communication from one central dashboard.
Webinar Recap: Profitability Fundamentals with Patrick Quigley
We had the opportunity to partner with Pest Control Technology (PCT) for their Business Boosters Webinar series. Patrick Quigley, founder of Sales Training by Design, and Chris Huntsman, Co-Founder of Slingshot, joined us to present, "Cross Serving" your Clients for Enhanced Profitability.
Adapting your Customer Service Model
Customer service representatives (CSRs) play a vital role for home services businesses. A good CSR team can be the difference between making or losing a sale. Here are a few key changes you can implement to ensure your CSR team is set up for success.
Improve Cash Flow with Accounts Receivable for Home Services Providers
Accounts receivable doesn’t need to become a graveyard for abandoned payments. With the right strategies and the help of a collections BPO, you can take action to protect your company from unnecessary losses. Try these nine tips for more effectively collecting overdue payments.
The Value of 24/7 Sales and Support
Today’s consumers expect 24/7 accessibility from businesses large and small. Adding after-hours availability can help elevate your home services business across the board—ensuring that you’re not missing out on a new opportunity due to timing. Learn more about the benefits of 24/7 response here.
Slingshot and Anticimex Achieve 500% ROI
Slingshot’s around-the-clock, virtual sales support helps powerhouse Anticimex across it’s many brands to solve seasonality, training, and turnover challenges.
Slingshot Teams Up with Voice for Pest
Slingshot and Voice for Pest announce a unique integration that will allow pest management professionals (PMP) to manage, monitor, and analyze client call data within Slingshot’s platform.
Voicemails Are Dead Leads! What Can You Do?
What happens when potential customers are ready to sign a contract and it’s after hours, or your line is busy? Consumers are impatient and are often entertaining multiple vendors, waiting for someone to answer. For home services providers those are leads you can't afford to miss.
Fear and Trembling
It’s happened again. You called with the express purpose of leaving a voicemail – a tidy, semi-scripted transmission complete with all the pertinent facts and a tasteful flourish of personality. But now, everything’s coming undone. Instead of the welcoming tone of the voi...
Who’s Laughing Now?
On a spring day in 2000, Reed Hastings strolled into the Dallas headquarters of Blockbuster Entertainment, LLC. Hastings, founder of an upstart entertainment company, had a simple proposition for the video distribution giant. His company, Netflix, would manage Blockbuster’s online offering, while...