The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent
Marketing Strategies for Pest Control

February 8, 2021

When people search for a local business, about nine out of 10 will click on a result near the top of the page. You want to be in that position when people search for pest control, and that means filling out your Google My Business profile.

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Slingshot 2020 Recap

February 5, 2021

Slingshot 2020 Year in Review, A Look Back At What We’ve Accomplished

In November, we became the 7th-ranked Utah-based company on the esteemed Deloitte’s 2020 Technology Fast 500™ list. We also ranked among the top 300 companies in the country.

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Answering Service for Heating Oil and Propane

February 5, 2021

How Heating Oil and Propane Providers Can Benefit From a 24/7 Answering Service

Hiring staff to answer calls can be expensive. There's salary to consider, plus the additional expenses that come with having full-time employees like hiring and training. At your peak times, you may be understaffed, leading to long hold times. But preparing for quiet swings in call volumes without underutilizing staff is incredibly difficult too. This is not to mention vacation and holiday requests, illnesses, and other scheduling issues that will affect your workforce and bottom line.

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Real Green Solutions Event

February 4, 2021

Real Green Solutions 2021 Recap

The Speed-to-Lead presentation advised members of the lawn industry about innovative ways to measure and maximize the response time to leads in order to increase sales. Speed-to-lead has the potential to be a significant driver of conversion when executed correctly.

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Pest revenue and value

February 2, 2021

Webinar: How to Build Revenue and Value for a Sustainable Pest Business

Taylor Olson, founder at Slingshot and Andrew Barrows, Director of M&A at Environmental Pest Services lead this webinar to discuss what pest control owners can do to run a sustainable pest business.

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Pest Control Prepare Now

January 18, 2021

From less than stellar time management, to scattered planning and budgeting, to a lack of appropriate consultation, there are many factors that can contribute to stress over managing your personal finances. Here are the most common mistakes and myths to avoid when running your small business:

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Sticky Annual Home Services

January 15, 2021

Creating Sticky Annual Services for Home Services Providers

A great strategy for selling annual services is to develop home maintenance subscription services. Subscription services lock your customers in and give you the opportunity to demonstrate the value of your regularly scheduled service. Once a customer has established a subscription with you, they are much less likely to switch providers if you are offering reliable service.

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Market Pest Control to Millennials

January 15, 2021

How Pest Control Providers Can Market to Millennials

To build your business and secure its future, it is essential to develop pest control marketing for millennials. How can you attract millennials to your pest control services — and keep them? When marketing to millennials, pest control services should follow the five best practices below.

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HVAC Emergency Answering Service

January 4, 2021

The Solution to HVAC Emergencies This Winter: 24/7 Support

Customers tend to develop a deeper sense of commitment when they know they can have even their non-urgent questions answered promptly. An HVAC answering service ensures that your business has the manpower to make sure your customers feel well taken care of — and keep coming back.

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CSR Answering Phones