The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
July 11, 2022
WorkWave’s VP of Product Marketing, Chris Brasher, joins together with the Chief Sales Officer at Saela, Daniel O’Donnal, and the Chief Marketing Officer at Authority Brands, Heather McLeod, to discuss how to build brand loyalty, customer retention and more.
July 6, 2022
If you own a pest control or lawn care business, you're probably used to fielding angry customer calls. From late technicians and broken sprinkler heads to cockroach comebacks, some customers can become irate over just about anything under the right conditions.
June 29, 2022
Anytime Pest Elimination has been helping customers rid their properties of pests since 2012. They have a long-standing reputation for eliminating and resolving stubborn infestations quickly and efficiently and are committed to finding solutions that fit their customers' budgets.
June 21, 2022
Learn the impact of customer retention as well as strategies to improve overall customer experience and details on how to execute a successful win back campaign.
May 18, 2022
There is no shortage of challenges to running a business these days. With labor shortages, increasing costs, supply chain issues and ever-increasing customer demands, you need the right systems in place to service your customers.
May 16, 2022
Business costs are on the rise and great quality technicians are harder than ever to come by. The struggle is real for small businesses who often feel like they’re in [...]
May 10, 2022
Chris Brasher, VP of Product Marketing at WorkWave, joins the Pest Posse podcast to discuss practical and actionable advice on how to overcome the obstacle of missing calls and sales opportunities.
May 5, 2022
A PMP Workshop on Understanding the Impact of Customer Retention & How to Take Action Towards Growth
We all want to grow in sales and scale our businesses. But we’ve got to keep in mind that with increased sales comes increased client churn risk. In PMP’s workshop, “New Season, New Cancels,” representatives from various Anticimex divisions take a deep dive into the impact of customer retention as well as how to implement strategies for improving the overall customer experience.
April 27, 2022
As the temperatures start to rise and the sun shines a little bit brighter, businesses in the pest control and lawn care industries know that it's officially the busy season. People are starting to come out of their winter hibernations and that means sales inquiries, customer calls, emails and messages are beginning to skyrocket.
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