The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
February 15, 2021
Web chat is a useful tool for many different purposes, from complaint resolution to service booking, but today’s focus is web chat sales, a powerful tool that can help you to convert leads and secure new customers.
February 15, 2021
One of the most essential pest control winter tips is to take ample time to service your company’s equipment. Chances are, as a pest control provider, your equipment sees a lot of use over the peak summer months with little time for upkeep.
February 12, 2021
Earlier this week Slingshot and Voice for Pest teamed up to share tips and strategies for enhancing the customer experience through their individual services and integrated technology.
February 8, 2021
A particularly effective way to grow your business and not miss out on potential customers is to outsource after-hours phone services. More than 1,000 home service professionals are enjoying the benefits of Slingshot, a 24/7 sales and customer support answering service specializing in calls, texts, web chat, and emergency dispatching.
February 8, 2021
When people search for a local business, about nine out of 10 will click on a result near the top of the page. You want to be in that position when people search for pest control, and that means filling out your Google My Business profile.
February 5, 2021
In November, we became the 7th-ranked Utah-based company on the esteemed Deloitte’s 2020 Technology Fast 500™ list. We also ranked among the top 300 companies in the country.
February 5, 2021
Hiring staff to answer calls can be expensive. There's salary to consider, plus the additional expenses that come with having full-time employees like hiring and training. At your peak times, you may be understaffed, leading to long hold times. But preparing for quiet swings in call volumes without underutilizing staff is incredibly difficult too. This is not to mention vacation and holiday requests, illnesses, and other scheduling issues that will affect your workforce and bottom line.
February 4, 2021
The Speed-to-Lead presentation advised members of the lawn industry about innovative ways to measure and maximize the response time to leads in order to increase sales. Speed-to-lead has the potential to be a significant driver of conversion when executed correctly.
January 18, 2021
From less than stellar time management, to scattered planning and budgeting, to a lack of appropriate consultation, there are many factors that can contribute to stress over managing your personal finances. Here are the most common mistakes and myths to avoid when running your small business:
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