The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
November 2, 2020
Background Headquarters: Guilford, CT PCT Top 100: #75 # Employees: 65 An Idea Becomes a Company Being the new kids on the pest industry block hasn’t stopped Certus Pest Control [...]
November 1, 2020
Consumer behavior is changing for home services providers. Discover today’s top trends, the challenges that lay ahead, and the solutions that can lead to a thriving business. For a more [...]
October 28, 2020
The Event In conjunction with PestWorld 2020, we held our own virtual event to reveal our much anticipated product strategy, enabling pest control and home services providers to automate scheduling, [...]
October 23, 2020
Slingshot shared record breaking metrics for customer interactions during the Slingshot Reveal along with their product strategy that will enable pest control and home services providers to automate scheduling, billing, [...]
October 20, 2020
Slingshot will change the way pest control providers operate in the future. During the Slingshot Reveal on October 22, at 11am MT, we will unveil our plans for automation and system integration. [...]
October 7, 2020
As someone who works in the pest control business, you know that positive customer interactions are crucial. In order to succeed and grow, pest control companies need to be available [...]
October 2, 2020
Background Headquarters: Berkeley Heights, NJ Locations/Offices: 43 International Rank: #3 PCT Top 100: #8 (2020) In the early 1930’s Sweden had a big problem: bed bugs. The parasitic pests were [...]
October 1, 2020
Whether you’re managing one CSR, a whole team, or a mix of seasonal and permanent staff, your whole business will benefit from implementing proven processes to develop customer support and [...]
September 29, 2020
Did you know that more than half of consumers consider 24/7 communication a necessity for businesses and that consumer satisfaction with live customer service chat has been on the rise [...]
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