The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

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January 4, 2021

Stay Warm This Winter with HVAC Answering Services

As an HVAC provider, you know the importance of being on-call to offer quality customer service to your clients. This is especially true during the colder months when heating issues [...]

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December 16, 2020

5 Different Ways You Can Use Slingshot to Increase Sales Today

For pest management providers and other home service businesses, staying connected to customers is an important part of building a trustworthy and reliable brand. But due to the nature of [...]

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December 9, 2020

What is BPO and is it Right for Your Home Services Business?

Regardless of your specific industry, business process outsourcing (BPO) is a term you’ve likely heard when discussing ways to make an organization run smoother. Most businesses thrive when they’re able [...]

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December 1, 2020

Attract Top Talent for Snow and Ice Before the Busy Season Starts

As a business owner, you likely dedicate a sizable portion of your revenue to marketing. Putting your money back into the business helps to ensure a steady stream of new [...]

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November 24, 2020

Slingshot is the 7th Utah Company on Deloitte’s 2020 Technology Fast 500™

LEHI, UTAH, November 24, 2020 — Slingshot, the leading 24/7 customer engagement and sales service platform for home services providers, named to Deloitte’s 2020 Technology Fast 500™ list. Slingshot is the 7th-ranked Utah-based company [...]

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November 18, 2020

The 5 R’s of Automation for Pest Control Operators

Some jobs are best done by people. For example, pest control involves understanding animals and insects, chemistry, legal situations, and often requires the ability to physically explore difficult environments. In [...]

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November 10, 2020

Slingshot serves Aptive Environmental through explosive growth with 100 dedicated agents focused on multiple campaigns, including 24/7, omni-channel sales, receivables, customer service and retention. LEHI, UTAH, November 10, 2020 — Slingshot, [...]

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November 5, 2020

The 5-Star Question: What Do Your Customers Say About You?

Whether you’re in pest control, lawn, or HVAC, when you run a home services business, the way people talk about your company matters. You build your success on your company’s [...]

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November 4, 2020

Winter Storm Checklist for Snow and Ice Management

It’s always amazing how quickly the busy season seems to roll around again. Soon enough, you’ll need to have your snow and ice management strategies in place so you’re ready [...]

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