The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent

May 6, 2021

WorkWave Acquires Slingshot, Empowering Customers to Maximize Business Growth

WorkWave®, the leading provider of industry-changing software solutions that enable field service companies to reach their full potential, today announced its acquisition of Slingshot, the field service market leading provider of customer call center software, combined with outsourced sales, lead, and customer response services.

Read More
Pest Control Website

May 11, 2021

The Ultimate Guide on Creating a Website That Converts for Pest Control Companies

Customers nowadays like to receive answers fast. If you can't keep up, they'll move on to a competitor that can give them what they need exactly when they need it. The right pest control website design will let you put your business on demand. Read on to learn how to create a professional site to convert your prospects into leads!

Read More
Marketing Strategies for Pest Control

May 10, 2021

A Marketing Guide for HVAC Providers: 10 Tips to Attract New Customers

Marketing is one of the most essential tools for business success. An effective strategy can help you attract the right customers and increase sales. Take a look at this HVAC marketing guide for tips to help you create your plan.

Read More

May 7, 2021

Read More
Win Back Campaign Stat

April 19, 2021

Pest Awareness Month: Tip #4 The Dos And Don’ts of a Successful Win-Back Campaign

Retaining customers and keeping churn rates low are the ultimate goals in maintaining a steady flow of happy satisfied customers, but no matter how good your service is, how friendly your technicians, or how efficient your operations, some customers go dark. The reasons can range from timing, to a change in income and circumstances, or in the worst case, a negative experience with your brand.

Read More
Slingshot Chatbot Automation Graphic

April 16, 2021

Slingshot Launches Automated Scripts with Chatbots

With chatbots we can qualify leads quickly and hand them to the customer service representative with more information to conduct a successful interaction.

Read More
Abandoned Call Rate Stat

April 12, 2021

Pest Awareness Month: Tip #3 Reduce Abandoned Call Rates With Automation And Preparation

There are many ways to implement automation in creating more efficiency in your customer communications and lowering abandoned calls. Upgrading phone systems to prioritize leads based on their requests and getting sales calls to a live agent quickly, can reduce wait times keeping customers on the call.

Read More
Higher Close Rates for Pest Control

April 7, 2021

Pest Awareness Month: Tip #2 Increase Close Rates With Less Work And More Support

Standard business hours ended with the advent of the internet. Today’s consumers expect 24/7 accessibility from businesses large and small. Adding after-hours availability can help elevate your business across the board—ensuring that you’re not missing out on a new opportunity due to timing.

Read More
Pest Control Service Prices

April 5, 2021

Pest Awareness Month: Tips To Enhance Your Pest Control Business This Summer

Simplicity is key when determining which services to offer your customers. Keep in mind the season, your service location, and the market, then create relevant uncomplicated packages for quick sales and satisfied customers.

Read More
Lawn Care Voicemail Solution

April 2, 2021

Brandon Rushing Lawn and Garden Care: Starting Each Morning Ahead of the Game

After voicing his frustration with voicemail and lost leads to a friend in the lawn care industry, Brandon was referred to Slingshot. A 24/7 sales and customer support service for lawn care professionals, Slingshot offered a solution to the voicemail dilemma.

Read More

Want to stop losing leads AND start winning customers?

Fill out the form below to schedule a Demo or give us a call at 800-514-7360!

  • This field is for validation purposes and should be left unchanged.
CSR Answering Phones